Privacy Policy

Definitions

For the purposes of this Disclaimer:

  • “Company” (referred to as either “the Company”, “We”, “Us” or “Our” in this Disclaimer) refers to NO 1 ADVISORY SDN BHD [Company No: 202601009946 (1672044-K)], with its registered business address at NO. 14B, JALAN RAYA, TAMAN TIRAM BARU, 81800 ULU TIRAM, JOHOR, MALAYSIA.
  • “Goods” refers to the items offered for sale on the Service, including but not limited to freeze-dried fruits, quinoa, mixed grain rice, beans, lentils, and other healthy food products.
  • “Orders” means a request by You to purchase Goods from Us.
  • “Service” refers to the NO 1 ADVISORY SDN BHD, accessible from no1advisory.com.
  • “You” means the individual accessing the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

1. Collecting and Using Your Personal Data

1.1 Types of Data Collected

Personal Data

While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:

  • First name and last name
  • Email address
  • Phone number
  • Delivery / Shipping Address, State, Province, ZIP/Postal code, City
  • Payment information and billing data

Usage Data

Usage Data is collected automatically when using the Service.

Usage Data may include information such as Your Device’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

1.2 Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to track the activity on Our Service and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze Our Service. You can instruct Your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if You do not accept Cookies, You may not be able to use some parts of our Service.

2. Use of Your Personal Data

The Company may use Personal Data for the following purposes:

  • To provide and maintain our Service, including to monitor the usage of our Service.
  • To manage Your Orders: the purchase, fulfillment, and delivery of the freeze-dried fruits, grains, and food Goods You have purchased through the Service.
  • To contact You: By email, telephone calls, SMS, or other equivalent forms of electronic communication regarding updates or informative communications related to the functionalities, products, or contracted services, including the security updates, when necessary or reasonable for their implementation.
  • To provide You with news, special offers, and general information about other goods, services, and events which we offer that are similar to those that you have already purchased or enquired about unless You have opted not to receive such information.
  • To manage Your requests: To attend and manage Your requests to Us.

3. Retention of Your Personal Data

The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws in Malaysia), resolve disputes, and enforce our legal agreements and policies.

4. Transfer and Disclosure of Your Personal Data

Your information, including Personal Data, is processed at the Company’s operating offices and in any other places where the parties involved in the processing are located. It means this information may be transferred to — and maintained on — computers located outside of Your state, province, country, or other governmental jurisdiction where the data protection laws may differ than those from Your jurisdiction.

4.1 Business Transactions

If the Company is involved in a merger, acquisition, or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.

4.2 Law Enforcement

Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency in Malaysia).

5. Security of Your Personal Data

The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data (such as SSL encryption for payment processing), We cannot guarantee its absolute security.

6. Compliance with Personal Data Protection Act 2010 (PDPA)

In accordance with the Personal Data Protection Act 2010 (PDPA) of Malaysia, the Company is committed to safeguarding Your personal privacy. By submitting Your data to Us, You explicitly consent to the collection, processing, storage, and retention of Your data by the Company and our third-party logistics partners strictly for order fulfillment and customer care activities.

You maintain the legal right to request access to, correction of, or the deletion of Your personal profile within our active database by sending a formal administrative request to our official support email.

7. Changes to this Privacy Policy

We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

8. Contact Us

If you have any questions, compliance inquiries, or data protection concerns regarding this Privacy Policy, You can contact us directly:

  • Company Name: NO 1 ADVISORY SDN BHD
  • Registration No: 202601009946 (1672044-K)
  • Registered Address: NO. 14B, JALAN RAYA, TAMAN TIRAM BARU, 81800 ULU TIRAM, JOHOR, MALAYSIA.