Terms & Conditions

Definitions

For the purposes of this Disclaimer:

  • “Company” (referred to as either “the Company”, “We”, “Us” or “Our” in this Disclaimer) refers to NO 1 ADVISORY SDN BHD [Company No: 202601009946 (1672044-K)], with its registered business address at NO. 14B, JALAN RAYA, TAMAN TIRAM BARU, 81800 ULU TIRAM, JOHOR, MALAYSIA.
  • “Goods” refers to the items offered for sale on the Service, including but not limited to freeze-dried fruits, quinoa, mixed grain rice, beans, lentils, and other healthy food products.
  • “Orders” means a request by You to purchase Goods from Us.
  • “Service” refers to the NO 1 ADVISORY SDN BHD, accessible from no1advisory.com.
  • “You” means the individual accessing the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

1. Acknowledgment

These are the Terms & Conditions governing the use of this Service and the agreement that operates between You and the Company. These Terms & Conditions set out the rights and obligations of all users regarding the use of the Service.

Your access to and use of the Service is conditioned on Your acceptance of and compliance with these Terms & Conditions. By accessing or using the Service, You agree to be bound by these Terms & Conditions. If You disagree with any part of these Terms & Conditions, then You may not access the Service.

2. Placing Orders for Goods

By placing an Order for Goods through the Service, You warrant that You are legally capable of entering into binding contracts under the laws of Malaysia.

2.1 Your Information

If You wish to place an Order for Goods available on the Service, You may be asked to supply certain information relevant to Your Order including, without limitation, Your name, Your email address, Your phone number, Your credit card number, the expiration date of Your credit card, Your billing address, and Your shipping information.

You represent and warrant that:

  1. You have the legal right to use any credit/debit card(s) or other payment method(s) in connection with any Order.
  2. The information You supply to us is true, correct, and complete.

2.2 Order Cancellation & Dynamic Modification

We reserve the right to refuse or cancel Your Order at any time for certain reasons including but not limited to: Goods availability, errors in the description or prices for Goods, or errors in Your Order.

We also reserve the right to refuse or cancel Your Order if fraud or an unauthorized or illegal transaction is suspected. According to our corporate guidelines, users have a strict 12-hour window from the exact timestamp of purchase to request an unconditional cancellation before fulfillment processing begins.

3. Prices and Payment Policy

3.1 Pricing Accuracy

The prices displayed on the Service are listed in Malaysian Ringgit (MYR). The Company constantly updates its inventory of healthy food products on the Service. The Goods available on Our Service may be mispriced, described inaccurately, or temporarily unavailable.

We reserve the right to change or update information and to correct errors, inaccuracies, or omissions at any time without prior notice.

3.2 Payment Gateways

All purchases made through the website must be settled using our approved secure payment channels. Your payment details are fully encrypted. Delivery of Goods will only be executed upon verified clearance of the total outstanding invoice amount by our processing banks.

4. Shipping and Delivery

All physical distribution of our nutritious food supplies is bound by our official Shipping Policy. We exclusively offer delivery coverage within the boundaries of Malaysia (comprising West and East Malaysia). Standard free shipping is granted on all valid requests, and shipments are structured to arrive safely within a baseline of 7 business days following successful merchant verification.

5. Intellectual Property

The Service and its original content, features, and functionality are and will remain the exclusive property of NO 1 ADVISORY SDN BHD and its licensors. The Service is protected by copyright, trademark, and other consumer protection laws of Malaysia. Our trademarks, logos, and proprietary healthy food mixtures/brand assets may not be utilized in connection with any product or service without the prior written consent of the Company.

6. Limitation of Liability

To the maximum extent permitted by applicable law, in no event shall the Company or its suppliers be liable for any special, incidental, indirect, or consequential damages whatsoever (including, but not limited to, damages for loss of profits, loss of data or other information, for business interruption, personal injury, loss of privacy arising out of or in any way related to the use of or inability to use the Service, third-party software and/or third-party hardware used with the Service, or otherwise in connection with any provision of these Terms), even if the Company has been advised of the possibility of such damages.

7. “AS IS” and “AS AVAILABLE” Disclaimer

The Service is provided to You “AS IS” and “AS AVAILABLE” and with all faults and defects without warranty of any kind. To the maximum extent permitted under applicable law, the Company expressly disclaims all warranties, whether express, implied, statutory or otherwise, with respect to the Service, including all implied warranties of merchantability, fitness for a particular purpose, title and non-infringement.

Without limitation to the foregoing, the Company provides no warranty or undertaking, and makes no representation of any kind that the Service will meet Your requirements, achieve any intended results, be compatible or work with any other software, applications, systems or services, operate without interruption, meet any performance or reliability standards or be error-free or that any errors or defects can or will be corrected.

8. Governing Law

The laws of Malaysia, excluding its conflicts of law rules, shall govern these Terms, Your use of the Service, and all transactions relating to the purchase of Goods from the Website. Any legal action, dispute, or proceeding arising under or in connection with these Terms & Conditions will be brought exclusively before the courts located within Malaysia.

9. Severability and Waiver

9.1 Severability

If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law and the remaining provisions will continue in full force and effect.

9.2 Waiver

Except as provided herein, the failure to exercise a right or to require performance of an obligation under these Terms shall not affect a party’s ability to exercise such right or require such performance at any time thereafter nor shall the waiver of a breach constitute a waiver of any subsequent breach.

10. Changes to These Terms & Conditions

We reserve the right, at Our sole discretion, to modify or replace these Terms at any time. If a revision is material, We will make reasonable efforts to provide at least 30 days’ notice prior to any new terms taking effect. What constitutes a material change will be determined at Our sole discretion.

By continuing to access or use Our Service after those revisions become effective, You agree to be bound by the revised terms. If You do not agree to the new terms, in whole or in part, please stop using the website and the Service.

11. Contact Us

If you have any questions or dispute inquiries regarding these Terms & Conditions, You can reach us directly through our official channels:

  • Company Name: NO 1 ADVISORY SDN BHD
  • Registration No: 202601009946 (1672044-K)
  • Registered Address: NO. 14B, JALAN RAYA, TAMAN TIRAM BARU, 81800 ULU TIRAM, JOHOR, MALAYSIA.